Description
Book SynopsisChapter 1. Introduction.- Chapter 2. The therapeutic origin of the human word.- Chapter 3. The placebo effect of the medical word.- Chapter 4. Medical words throughout history.- Chapter 5. Information vs Communication.- Chapter 6. Empathy and communication.- Chapter 7. Non verbal communication in the consulting room.- Chapter 8. Patient needs: a communication map.- Chapter 9. Special communication needs: LGBTQ patient care.- Chapter 10. Telehealth: the pandemic experience with virtual communication.- Chapter 11. Communication and burnout prevention.- Chapter 12. A personal communication Kit.- Chapter 13. Teaching communication skills.
