Description
Book SynopsisMary Poppendieck is a seasoned leader in operations and product development with more than thirty years of IT experience. She has led teams implementing solutions ranging from enterprise supply chain management to digital media, and built one of 3M's first Just-in-Time Lean production systems. Mary is the president of Poppendieck LLC, which specializes in bringing Lean techniques to software development.
Tom Poppendieck is an enterprise analyst, architect, and agile process mentor with more than twenty-five years of experience developing and implementing complex systems. He currently assists organizations in applying Lean principles and tools to software development processes.
Table of ContentsForeword by Jeff Sutherland xvii Foreword by Kent Beck xx Preface xxiii Chapter 1: History 1
Interchangeable Parts 1
Interchangeable People 2
The Toyodas 3
The Toyota Production System 4
Taiichi Ohno 5
Shigeo Shingo 6
Just-in-Time 7
Lean 11
Lean Manufacturing / Lean Operations 11
Lean Supply Chain 12
Lean Product Development 13
Lean Software Development 17
Try This 17
Chapter 2: Principles 19
Principles and Practices 19
Software Development 20
The Seven Principles of Lean Software Development 23
Principle 1: Eliminate Waste 23
Principle 2: Build Quality In 25
Principle 3: Create Knowledge 29
Principle 4: Defer Commitment 32
Principle 5: Deliver Fast 34
Principle 6: Respect People 36
Principle 7: Optimize the Whole 38
Try This 42
Chapter 3: Value 43
Lean Solutions 43
Google 43
From Concept to Cash 46
Delighted Customers 49
Deep Customer Understanding 50
Focus on the Job 51
The Customer-Focused Organization 52
Leadership 52
Complete Teams 57
Custom Development 60
From Projects to Products 60
IT--Business Collaboration 62
Try This 65
Chapter 4: Waste 67
Write Less Code 67
Zara 67
Complexity 69
The Seven Wastes 73
Partially Done Work 74
Extra Features 75
Relearning 76
Handoffs 77
Task Switching 78
Delays 80
Defects 81
Mapping the Value Stream 83
Preparation 83
Examples 85
Future Value Stream Maps 92
Try This 92
Chapter 5: Speed 95
Deliver Fast 95
PatientKeeper 95
Time: The Universal Currency 98
Queuing Theory 100
Little's Law 100
Variation and Utilization 101
Reducing Cycle Time 103
Try This 114
Chapter 6: People 117
A System of Management 117
The Boeing 777 117
W. Edwards Deming 120
Why Good Programs Fail 124
Teams 126
What Makes a Team? 126
Expertise 129
Leadership 132
Responsibility-Based Planning and Control 133
The Visual Workspace 136
Self-Directing Work 137
Incentives 141
Performance Evaluations 141
Compensation 143
Try This 147
Chapter 7: Knowledge 149
Creating Knowledge 149
Rally 149
What, Exactly, Is Your Problem? 152
A Scientific Way of Thinking 154
Keeping Track of What You Know 155
Just-in-Time Commitment 159
Set-Based Design 160
Refactoring 164
Problem Solving 168
A Disciplined Approach 169
Kaizen Events 173
Try This 175
Chapter 8: Quality 177
Feedback 177
The Polaris Program 177
Release Planning 179
Architecture 182
Iterations 183
Discipline 190
The Five S's 190
Standards 193
Mistake-Proofing 196
Test-Driven Development 198
Configuration Management 201
Continuous Integration 202
Nested Synchronization 203
Try This 204
Chapter 9: Partners 207
Synergy 207
Emergency! 207
Open Source 209
Global Networks 210
Outsourcing 214
Contracts 217
The T5 Agreement 217
The PS 2000 Contract 218
Relational Contracts 219
Try This 221
Chapter 10: Journey 223
Where Do You Want to Go? 223
A Computer on Wheels 224
A Long-Term Perspective 225
Centered on People 227
What Have We Learned? 229
Six Sigma 229
Theory of Constraints 230
Hypothesis 234
Training 234
Thinking 236
Measurement 237
Roadmap 242
Try This 243
Optimize the Whole 243
Respect People 243
Deliver Fast 244
Defer Commitment 244
Create Knowledge 245
Build Quality In 245
Eliminate Waste 246
Bibliography 247 Index 257
