Description
Book SynopsisThe future of management is here! Traditional management was invented for very different times and is today in serious trouble. The level of volatility, uncertainty, complexity and ambiguity in business environments is record high. People s expectations towards their employers and leaders have also radically changed.
Table of ContentsForeword xi
Acknowledgments xiii
About the Author xv
Introduction xvii
Chapter 1 Problems with Traditional Management 1
Introduction 1
Which Way in a New Business Environment? 4
The Trust and Transparency Problem 7
The Cost Management Problem 14
The Control Problem 22
The Target-Setting Problem 26
The Performance Evaluation Problem 30
The Bonus Problem 34
The Rhythm Problem 45
The Quality Problem 49
The Efficiency Problem 52
Chapter 2 Beyond Budgeting 55
The Philosophy 55
Beyond Budgeting Roundtable 65
The Beyond Budgeting Principles 69
Handelsbanken—the Pioneer 74
Miles—a Master of Servant Leadership 80
The Reitan Group—Values at the Core 84
Chapter 3 The Borealis Case 91
Introduction 91
Creation of Borealis 92
The Journey Begins 94
The Borealis Model 99
Implementation Experiences and Lessons Learned 115
Borealis Today 119
Chapter 4 The Statoil Case 123
Introduction 123
Creating the Foundation 126
Starting Out 130
The Statoil Model 134
A Dynamic Ambition to Action 190
What Could Be Next? 199
The Beyond Budgeting Research Program 210
How Are We Doing? 212
A New Start for Statoil? 217
Chapter 5 Beyond Budgeting and Agile 221
Chapter 6 Making the Change: Implementation Advice 229
Create the Case for Change 232
Handle Resistance 238
Design to 80 Percent and Jump 240
Keep the Cost Focus 241
Don’t Start with Rolling Forecasting Only 243
Involve Human Resources and Agile IT 244
You Can’t Get Rid of Command and Control through Command and Control 246
Do Not Become a Fundamentalist 249
Balanced Scorecard Pitfalls 250
Revolution or Evolution? 260
Closing Remarks 263
Index 265