Actionable strategies to help drive change in your organization and manage the discomfort t
Table of Contents
Foreword xxv
Introduction xxix
Activity 1 Know Thyself 1
Actions 3
Create Mindful Interactions 3
Consider the Dynamics of Interactions 4
Enhance Your Social and Emotional Intelligence Skills 4
Action Accelerators 4
Sources Cited 5
Activity 2 Connect with Your Why, Find Your Why Now 7
Actions 10
Get Acquainted with Your Why 10
Keep Your Why Top of Mind 10
Go Beyond One-and-Done Training 11
Stay Connected to Your Why 11
Action Accelerators 11
Sources Cited 11
Activity 3 Create New Habits 13
Actions 15
Understand How Beliefs Impact Actions 15
Consider the Impact of Exclusion 15
Plan to Act on Your Inclusion Commitment Daily 16
Action Accelerators 16
Sources Cited 16
Activity 4 Make the Connection 17
Actions 19
Expose Yourself to Difference 19
Connect to the Issues 20
Facilitate Connections 20
Adjust Your Lens 20
Action Accelerators 20
Activity 5 Experience Other Cultures 23
Actions 26
Put Yourself in Spaces to Experience Various Cultures 26
Educate Yourself on the Cultures of Friends and Colleagues 26
Make Curiosity the Default 26
Action Accelerators 27
Activity 6 Remove the Labels 29
Actions 31
Expand Your View of People Beyond Race 31
Test Your Assumptions 31
Discern Whether Your Curiosity Comes from a Good Place 31
Action Accelerators 32
Sources Cited 32
Activity 7 Widen Your Perspective 33
Actions 36
Revisit Your Upbringing 36
Learn from Mistakes 36
Get Familiar with Thought Leaders of Difference 36
Action Accelerators 36
Activity 8 Slow Down Before You React 39
Actions 42
Look for Ways to Identify Your Microaggressions 42
Understand the Stereotypical Beliefs of Groups to
Which You Belong and How They Make You Feel 42
Raise Your Awareness of the Impact of Microaggressions 42
Action Accelerators 43
Sources Cited 43
Activity 9 Respect the Beliefs of Others 47
Actions 50
Find Common Ground 50
Understand the Why of Holy Day Observances 50
Break Bread Together 50
Action Accelerators 51
Sources Cited 51
Activity 10 Own Your Education 53
Actions 56
Embrace That Natural Is Natural 56
Reflect When Your Personal Space Was Violated 57
Create Your Black Hair Experience 57
Action Accelerators 57
Sources Cited 58
Activity 11 Focus on Ability 59
Actions 61
Acquire Disability Etiquette 61
Create a Lived Experience 61
Become an Advocate 61
Welcome Feedback 61
Action Accelerators 62
Sources Cited 62
Activity 12 Strive to See the Whole Person 63
Actions 65
Meet Your Biases 65
Stay Current on Inclusion Topics 66
Action Accelerators 66
Sources Cited 66
Activity 13 Aspire to Be an Ally 67
Actions 69
Educate Yourself on Allyship 69
Become an Advocate for Organizational Change 70
Create a Network of Aspiring Allies 70
Support Others in Living Company Diversity Values 70
Make an Ongoing Commitment 70
Action Accelerators 71
Sources Cited 71
Activity 14 Create an Inclusive Experience 73
Actions 76
Recognize Missed Opportunities 76
Participate in the Planning Process 76
Stop Chaos Before It Starts 76
Strengthen the Connection 77
Action Accelerators 77
Activity 15 Disrupt Power 79
Actions 82
Ensure That Everyone Can Be Heard 82
Decrease the Visibility of Power Dynamics 82
Encourage Sharing of Power 82
Action Accelerators 82
Sources Cited 83
Activity 16 Build Equality into the Day-to-Day 85
Actions 88
Create an Equitable System for Completing Menial Tasks 88
Assess Team Norms for Bias 88
Address Imbalanced Communications 89
Elevate and Amplify the Work of Women 89
Action Accelerators 89
Sources Cited 90
Activity 17 Devote Yourself to Critical Thinking 93
Actions 96
Strike a Balance 96
Collaborate with Other Inclusion Champions 96
Lead by Example 96
Develop a Framework for Critical Thinking 96
Action Accelerators 97
Sources Cited 97
Activity 18 Look Beyond Appearances 99
Actions 102
Resist the Temptation to Make a Visual Diagnosis 102
Make Support Ongoing 103
Consider a Day in the Life 103
Action Accelerators 103
Sources Cited 104
Activity 19 Invest in the Success of Others 105
Actions 108
Help Others Achieve Success 108
Reach ’Em While They’re Young 109
Increase Exposure—Create Opportunity 109
Action Accelerators 109
Sources Cited 110
Activity 20 Lead Change One Word at a Time 111
Actions 115
Get to Know the Multigenerational Workforce 115
Mind Your Words 115
Action Accelerators 116
Activity 21 Practice Common Courtesy 117
Actions 119
Make Professionalism a Habit 119
Think Before You Speak 119
Express Gratitude 120
Meet and Greet with Authenticity 120
Self-Reflect 120
Action Accelerators 120
Activity 22 Amplify Voices That Aren’t Being Heard 123
Actions 126
Build Inclusive Meetings 126
Empower Others to Amplify Their Own Voices 126
Explore Reasons That People Remain Silent 127
Seek Accomplices 127
Action Accelerators 127
Sources Cited 128
Activity 23 Engage Remote Colleagues with Intention 129
Actions 132
Develop Trust and Connection 132
Be Aware of Your Online Etiquette 133
Action Accelerators 133
Activity 24 Adopt Gender-Neutral Terminology 135
Actions 137
Increase Awareness of Masculine Terms 137
Help Others Not to Forget 138
Action Accelerators 139
Sources Cited 139
Activity 25 Foster an Environment of Trust 141
Actions 143
Self-Assess 143
Nurture Relationships 144
Model Consistency 144
Action Accelerators 144
Activity 26 If You See Something, Say Something 145
Actions 149
Translate Good Intent and Words into Meaningful Action 149
Learn to Recognize Acts of Exclusion 149
Action Accelerators 149
Sources Cited 150
Activity 27 Avoid Common Terms That Divide Us 153
Actions 156
Develop an Anti-racist and Anti-sexist Vocabulary 156
Resist the Temptation to Resist 156
Anticipate Feelings of Awkwardness 156
Action Accelerators 157
Sources Cited 157
Activity 28 Reframe Difficult Conversations on Polarizing Topics 159
Actions 163
Become Skilled at Having Courageous Conversations 163
Leverage Your Self-Awareness Developed in
Activity 1 and Activity 2 163
Say the Unsaid 163
Create Space to Listen to One Another 164
Action Accelerators 164
Activity 29 Embrace Gender Identities 165
Actions 168
Demonstrate Acceptance and Support 168
Recognize Impact Over Intent 168
Celebrate International Pronouns Day 169
Be a Continuous Learner 169
Action Accelerators 169
Sources Cited 170
Activity 30 Make the Workplace Safe for Everyone to Be Themselves 171
Actions 174
Get to Know What You Don’t Know 174
Create Safe Havens to Connect 174
Action Accelerators 175
Activity 31 Don’t Believe Your Lying Eyes—Test Assumptions 177
Actions 180
Be Aware of Occupational Stereotypes 180
Break Automatic Associations 180
Don’t Credential Check 180
Action Accelerators 181
Sources Cited 181
Activity 32 Leverage Your Privilege 183
Actions 185
Know Your Privilege 185
Leverage Privilege Regularly 185
Raise Awareness Through the “Privilege Walk” 186
Action Accelerators 186
Activity 33 Support the Firsts, Fews, and Onlys 189
Actions 191
Be the Welcome Wagon 191
Course Correct Where You Can 192
Realize the Value of Being Inclusive 192
Action Accelerators 193
Activity 34 Cultivate Acceptance 195
Actions 198
Go Beyond Allyship—Be a Friend 198
Respect Identity 199
Learn the Facts 199
Observe Transgender Remembrance Day 199
Action Accelerators 199
Sources Cited 200
Activity 35 Be the Calm in the Storm 203
Actions 206
Acknowledge What’s Happening 206
Remember to Check in Periodically 207
Learn the Why Behind Triggers 207
Action Accelerators 207
Activity 36 Acquire an Education on Race and Racism 209
Actions 215
Understand What CRT Is and What It Isn’t 215
Observe How Race and Racism Are Reflected In Your
Workplace 215
Hold Yourself Accountable 216
Action Accelerators 216
Sources Cited 216
Activity 37 Go Beyond Performative Gestures 221
Actions 225
Be Real with Yourself 225
Learn to Recognize Personal Biases and Racist Tendencies 225
Move from a Place of Comfort to Growth 226
Action Accelerators 227
Sources Cited 227
Activity 38 Reconsider the Golden Rule 229
Actions 231
Create a Baseline 231
Honor the Signals 231
Re-evaluate an Encounter Gone Wrong 232
Action Accelerators 232
Sources Cited 232
Activity 39 Eliminate Double Standards 233
Actions 237
Hold the Privileged to the Same Standard That We Hold the Marginalized 237
Become Part of the Solution 238
Always Choose to Do the Right Thing 238
Action Accelerators 238
Activity 40 Remove the (Color) Blinders 239
Actions 243
Peel Back the Blinders to Color 243
Understand Racism Through the Lens of the
Oppressed 243
Seek Opportunities to Learn More 244
Action Accelerators 244
Sources Cited 244
Activity 41 Create a Community of Allies 247
Actions 249
Develop a Recruitment Plan 249
Look for Gaps in Expertise 249
Ensure Allyship Community Is Diverse 249
Action Accelerators 249
Activity 42 Pick a Ship and Get on It 251
Actions 257
Don’t Limit Yourself to One Ship 257
Do Your Homework 257
Understand Personal Preferences 257
Action Accelerators 257
Sources Cited 258
Activity 43 Say Their Name 259
Actions 263
Create a Cheat Sheet 264
Double-Check
Before Sending 264
Prioritize the Preferred Name 264
Action Accelerators 265
Sources Cited 265
Activity 44 Master Small Talk Across Cultures 267
Actions 269
Get Curious 269
Be Agile in Your Approach 270
Create Space to Connect on a Personal Level 270
Action Accelerators 270
Sources Cited 271
Activity 45 Enable Uncovering 273
Actions 276
Develop Trust 276
Check Yourself 277
Let Vulnerability Show 277
Action Accelerators 277
Sources Cited 278
Activity 46 Diminish the Effects of Microaggressions 281
Actions 284
Facilitate Circles of Trust 284
Understand the Real Consequences of Microaggressions 285
Develop a Habit of Checking In 285
Practice Microaffirmations 285
Action Accelerators 286
Sources Cited 286
Activity 47 Affect Work-Life Balance for All 287
Actions 291
Establish New Personal Norms 291
Make a Collective Effort 292
Look for Warning Signs 292
Action Accelerators 292
Sources Cited 293
Activity 48 Value People Because of Difference—Not in Spite of 295
Actions 298
Get to Know Co-workers and the Skills They Bring 298
Be Mindful of Habits That Exclude 299
Seek Similarities 300
Action Accelerators 301
Sources Cited 301
Activity 49 Evolve from “Not Racist” to Antiracist 303
Actions 306
Reflect and Decide 306
Examine Your Beliefs About Race 307
Action Accelerators 308
Sources Cited 309
Activity 50 Create the Future by Learning from the Past 311
Actions 315
Launch a Truth Investigation 315
Revisit Your Why 315
Commit to the Process 316
Action Accelerators 316
Sources Cited 317
Activity 51 Be Willing to Learn from and Be Influenced by Others Who Are Different from You 319
Actions 322
Examine Equity and Inclusion from Multiple
Perspectives 322
Understand Your Power as an Influencer 323
Evaluate Your Influencers 323
Action Accelerators 323
Sources Cited 324
Activity 52 Honor Your Commitment to Inclusion 325
Actions 327
Lead the Way 327
Endeavor to Improve Every Day 327
Plan to Succeed Together 328
Begin Again 328
Action Accelerators 328
Index 331
