Description

Book Synopsis
The fact is, because theyâre the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers donât. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

True excellence and sustainable competitive advantageâin every area, from productivity, to responsiveness, keeping costs low, quality and service deliveryâis only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

Ideas Are Free: How the Idea Revolution is

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    A Paperback / softback by Alan Robinson, Dean Schroeder

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      Publisher: Berrett-Koehler
      Publication Date: 08/01/2006
      ISBN13: 9781576753743, 978-1576753743
      ISBN10: 1576753743

      Description

      Book Synopsis
      The fact is, because theyâre the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers donât. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

      Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

      True excellence and sustainable competitive advantageâin every area, from productivity, to responsiveness, keeping costs low, quality and service deliveryâis only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

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