Description
Book SynopsisHuman Error Reduction and Safety Management Dan Petersen Now in an expanded and updated Third Edition, Human Error Reduction and Safety Management illustrates how managers, by controlling the physical and psychological situations under which workers operate, can modify employees'' behavior in such a way as to reduce error, accidents, and consequently on-the-job injuries and illnesses. While retaining the previous editions'' focus on the role of line management in maximizing safety in the workplace, the book also details the role that upper and middle management must play in implementing programs that can reduce system-caused human error. The Third Edition contains a wealth of new, updated, and expanded information that incorporates Dan Petersen''s comprehensive knowledge and innovative theories, including
* A revised model of accident causation that exemplifies the processes and procedures of today''s safety technology
* Expanded treatment of the managerial sources of error
Table of ContentsHUMAN ERROR.
Human Error--What It Is.
Human Error--What It Does.
Human Error--Causes.
SYSTEM-CAUSED HUMAN ERROR.
Management Causes.
Culture Causes.
Design Causes.
Reducing System-Caused Error.
OVERLOAD.
Causes and Outcomes of Overload.
Capacity.
Load.
State.
Reducing Overload-Caused Errors.
DECISION TO ERR.
Logical Decision to Err.
Proneness.
Perception of Risk.
Reducing Decisions to Err.
ROLES.
Human Error Reduction Concepts.
Line Management Roles.
Roles of Staff.
Appendices.
Index.
