Description
Book SynopsisDistinguishes between effective and ineffective forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This book is for scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding.
Trade ReviewHuman Conflict focuses in depth on a . . . significant aspect of interpersonal relationships, namely, the sources and consequences of misunderstanding in such relationships and the role that communication plays. . . . [The author] make[s] a concerted effort to explain points of view even-handedly, regardless of his level of agreement or disagreement with them, and to identify relevant strengths and weaknesses. . . . It represents a labor of love and a commitment to the topic that the author clearly has developed from years of study and thought. -- Dennis S. Gouran, The Pennsylvania State University, coauthor of Mastering Communication
Table of ContentsChapter 1 Introduction Chapter 2 1 Misconstruction Chapter 3 2 Cognitive Appraisal Chapter 4 3 Value Orientation Chapter 5 4 Personal Identity Chapter 6 5 Argumentation and Advocacy Chapter 7 6 Agreement and Positivity Chapter 8 7 Disagreement and Negativity Chapter 9 8 Understanding and Convergence Chapter 10 9 Misunderstanding and Divergence Chapter 11 10 Repair Mechanisms Chapter 12 References
