Description
Book SynopsisHuman Capital 2004 argues that human capital management is an essential component to an effective and efficient management of public agencies. The case studies approach used here explores the challenges to human capital management in two ways: in the workplace and through the people staffing the agencies.
Table of ContentsPart 1 I Human Capital Management Chapter 2 The Challenge of Human Capital Management: A Culture in Transition Part 3 II the Workplace Challenge Chapter 4 Modernizing Human Resource Management in the Federal Government: The IRS Model Chapter 5 Human Capital Reform: 21st Century Requirements for the United States Agency for International Development Chapter 6 Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences Chapter 7 Mediation at Work: Transforming Workplace Conflict at the United States Postal Service Part 8 III The People Challenge Chapter 9 Efficiency Counts: Developing the Capacity to Manage Costs at Air Force Materiel Command Chapter 10 The Power of Frontline Workers in Transforming Government: The Upstate New York Veterans Healthcare Network Chapter 11 The Defense Leadership and Management Program: Taking Career Development Seriously Chapter 12 The Influence of Organizational Commitment on Officer Retention: A 12-Year Study of U.S. Army Officers
