Description

Book Synopsis
Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:
  • Get tension right out on the table
  • Figure out what?s bothering the other person
  • Communicate the real, underlying concerns


Table of Contents
Introduction.

Program Overview.

Program Outline.

Program Directions.

Facilitation Tips.

References.

About the Authors.

Pfeiffer Publications Guide.

How to Resolve Conflict Effectively

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    £22.02

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    Order before 4pm tomorrow for delivery by Mon 17 Aug 2026.

    A Paperback / softback by Melvin L. Silberman, Freda Hansburg

    10 in stock

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      View other formats and editions of How to Resolve Conflict Effectively by Melvin L. Silberman

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 07/01/2005
      ISBN13: 9780787973513, 978-0787973513
      ISBN10: 0787973513

      Description

      Book Synopsis
      Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. How to Resolve Conflict Effectively, Leader?s Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:
      • Get tension right out on the table
      • Figure out what?s bothering the other person
      • Communicate the real, underlying concerns


      Table of Contents
      Introduction.

      Program Overview.

      Program Outline.

      Program Directions.

      Facilitation Tips.

      References.

      About the Authors.

      Pfeiffer Publications Guide.

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