Description

Book Synopsis

HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE

Volume 2: Selecting and Implementing Performance Interventions

In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results.

Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diver

Table of Contents

List of Exhibits, Figures, and Tables xiii

Introduction to Volume Two xix

Acknowledgements xxxvii

Part One: Introduction 1

1 HPT Models: An Overview of the Major Models in the Field 5
Frank S. Wilmoth, Christine Prigmore, Marty Bray

2 Linking Practice and Theory 27
Seung Youn Chyung, Shelley A. Berg

3 The Performance Pyramid 51
John Wedman

Part One: Editors' Discussion 81

Part Two: Vision, Mission, and Objectives 85

4 Future Search 91
Marvin Weisbord, Sandra Janoff

5 SWOT Analysis 115
Doug Leigh

6 Appreciative Inquiry 141
Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem

Part Two: Editors' Discussion 167

Part Three: Resources 171

7 Organizational Restructuring 177
Sally Lollie, Hillary Leigh

Part Three: Editors' Discussion 197

Part Four: Expectations and Feedback 201

8 Realistic Job Previews 203
Jim Breaugh

9 360-Degree Feedback 221
Eugene Kutcher, John Donovan, Steven J. Lorenzet

10 Performance Measurement and Management Systems 251
Ingrid Guerra-López

11 Achieving Improved Performance Through Managerial Coaching 275
Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona S. Beattie

12 Performance Management Systems 299
David G. Gliddon

Part Four: Editors' Discussion 319

Part Five: Tools, Environment, and Processes 323

13 Electronic Performance Support Systems 325
Frank Nguyen

14 Performance Aids 344
Miki Lane

15 Knowledge Management 366
Debra Haney, James T. Driggers

16 The Change Readiness Rubric 392
Bea Griffith-Cooper, Karyl King

17 Process Improvement 418
Marcey Uday-Riley, Ingrid Guerra-López

Part Five: Editors' Discussion 439

Part Six: Incentives, Rewards, and Recognition 441

18 Incentive Systems 445
Steven J. Condly

19 Rewards, Positive Reinforcement, and Incentive Systems 465
Jessica Jean Frumkin

20 Employee and Executive Compensation 482
Tahir M. Nisar

Part Six: Editors' Discussion 507

Part Seven: Motivation and Self-Concept 511

21 Motivational Communication 515
Lya Visser

22 Career Mentoring 536
Christine D. Hegstad

23 Job Crafting 555
Michelle French

Part Seven: Editors' Discussion 569

Part Eight: Knowledge and Skills 573

24 e-Learning 577
Ryan Watkins

25 Cross-Disciplinary Team Learning 598
Scott P. Schaffer

26 Mentoring 613
Stella Louise Cowan

27 Executive Leadership Coaching 646
Daniel White

Part Eight: Editors' Discussion 673

Part Nine: Performance Capability 677

28 Outsourcing 681
Judith A. Hale

29 Succession Planning and Management 697
Hillary Leigh

Part Nine: Editors' Discussion 717

Part Ten: Organizational Culture 721

30 Organizational Culture 725
Anthony Marker

31 Diversity and Cultural Competence 745
Tyrone A. Holmes

Part Ten: Editors' Discussion 763

Part Eleven: Continuous Monitoring 767

32 Needs Assessment 771
James W. Altschuld, Traci L. Lepicki

33 Data Collection 792
Anne F. Marrelli

Part Eleven: Editors' Discussion 817

Part Twelve: Significant Accomplishments 821

34 Return on Investment 823
Patti P. Phillips, Jack J. Phillips

Part Twelve: Editors' Discussion 847

Editors' Epilogue 851

About the Editors 855

About the Contributors 857

Name Index 871

Subject Index 880

Handbook of Improving Performance in the

    Product form

    £130.50

    Includes FREE delivery

    RRP £145.00 – you save £14.50 (10%)

    Order before 4pm tomorrow for delivery by Mon 10 Aug 2026.

    A Hardback by Ryan Watkins, Doug Leigh

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Handbook of Improving Performance in the by Ryan Watkins

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 12/01/2010
      ISBN13: 9780470190692, 978-0470190692
      ISBN10: 0470190698

      Description

      Book Synopsis

      HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE

      Volume 2: Selecting and Implementing Performance Interventions

      In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results.

      Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diver

      Table of Contents

      List of Exhibits, Figures, and Tables xiii

      Introduction to Volume Two xix

      Acknowledgements xxxvii

      Part One: Introduction 1

      1 HPT Models: An Overview of the Major Models in the Field 5
      Frank S. Wilmoth, Christine Prigmore, Marty Bray

      2 Linking Practice and Theory 27
      Seung Youn Chyung, Shelley A. Berg

      3 The Performance Pyramid 51
      John Wedman

      Part One: Editors' Discussion 81

      Part Two: Vision, Mission, and Objectives 85

      4 Future Search 91
      Marvin Weisbord, Sandra Janoff

      5 SWOT Analysis 115
      Doug Leigh

      6 Appreciative Inquiry 141
      Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem

      Part Two: Editors' Discussion 167

      Part Three: Resources 171

      7 Organizational Restructuring 177
      Sally Lollie, Hillary Leigh

      Part Three: Editors' Discussion 197

      Part Four: Expectations and Feedback 201

      8 Realistic Job Previews 203
      Jim Breaugh

      9 360-Degree Feedback 221
      Eugene Kutcher, John Donovan, Steven J. Lorenzet

      10 Performance Measurement and Management Systems 251
      Ingrid Guerra-López

      11 Achieving Improved Performance Through Managerial Coaching 275
      Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona S. Beattie

      12 Performance Management Systems 299
      David G. Gliddon

      Part Four: Editors' Discussion 319

      Part Five: Tools, Environment, and Processes 323

      13 Electronic Performance Support Systems 325
      Frank Nguyen

      14 Performance Aids 344
      Miki Lane

      15 Knowledge Management 366
      Debra Haney, James T. Driggers

      16 The Change Readiness Rubric 392
      Bea Griffith-Cooper, Karyl King

      17 Process Improvement 418
      Marcey Uday-Riley, Ingrid Guerra-López

      Part Five: Editors' Discussion 439

      Part Six: Incentives, Rewards, and Recognition 441

      18 Incentive Systems 445
      Steven J. Condly

      19 Rewards, Positive Reinforcement, and Incentive Systems 465
      Jessica Jean Frumkin

      20 Employee and Executive Compensation 482
      Tahir M. Nisar

      Part Six: Editors' Discussion 507

      Part Seven: Motivation and Self-Concept 511

      21 Motivational Communication 515
      Lya Visser

      22 Career Mentoring 536
      Christine D. Hegstad

      23 Job Crafting 555
      Michelle French

      Part Seven: Editors' Discussion 569

      Part Eight: Knowledge and Skills 573

      24 e-Learning 577
      Ryan Watkins

      25 Cross-Disciplinary Team Learning 598
      Scott P. Schaffer

      26 Mentoring 613
      Stella Louise Cowan

      27 Executive Leadership Coaching 646
      Daniel White

      Part Eight: Editors' Discussion 673

      Part Nine: Performance Capability 677

      28 Outsourcing 681
      Judith A. Hale

      29 Succession Planning and Management 697
      Hillary Leigh

      Part Nine: Editors' Discussion 717

      Part Ten: Organizational Culture 721

      30 Organizational Culture 725
      Anthony Marker

      31 Diversity and Cultural Competence 745
      Tyrone A. Holmes

      Part Ten: Editors' Discussion 763

      Part Eleven: Continuous Monitoring 767

      32 Needs Assessment 771
      James W. Altschuld, Traci L. Lepicki

      33 Data Collection 792
      Anne F. Marrelli

      Part Eleven: Editors' Discussion 817

      Part Twelve: Significant Accomplishments 821

      34 Return on Investment 823
      Patti P. Phillips, Jack J. Phillips

      Part Twelve: Editors' Discussion 847

      Editors' Epilogue 851

      About the Editors 855

      About the Contributors 857

      Name Index 871

      Subject Index 880

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account