Description
Book SynopsisZuzana Šochová is an independent Agile coach and trainer and a Certified Scrum Trainer with more than fifteen years of experience in the IT industry. She led one of the very first Agile international projects in the Czech Republic, focusing on distributed Scrum teams, working in different time zones between Europe and the USA. Now she is a leading expert on Agile and Scrum practices in both startups and big corporations. She has experience with Agile adoption in telco, finance, healthcare, automotive, mobile, and high-tech software companies. She has worked in various positions, starting as software developer for life and mission-critical systems, and continuing as a Scrum Master and director of engineering. She has been working as an independent Agile coach and trainer since 2010, specializing in organizational and team coaching, facilitations, and culture change using Agile and Scrum.
Table of Contents Foreword xiii
Preface xv
Acknowledgments xix
About the Author xxi
Chapter 1: The ScrumMaster’s Role and Responsibilities 1
The Self-Organized Team 2
The ScrumMaster’s Goal 7
The ScrumMaster’s Responsibilities 9
Pitfalls of Combining Roles 9
Chapter 2: The State of Mind Model 19
Teaching and Mentoring 21
Removing Impediments 21
Facilitation 22
Coaching 23
Example: Starting Agile 24
Example: Impediments 25
Example: Stuck 26
Example: Responsibility 27
Exercise: State of Mind—Now 28
The Missing Piece of the Puzzle 29
Exercise: State of Mind—The Future 30
Chapter 3: #ScrumMasterWay 31
Exercise: #ScrumMasterWay 32
Level 1—My Team 33
Level 2—Relationships 35
Level 3—Entire System 36
The ScrumMasters’ Group 38
The Organization as a System 39
Cynefin Framework 46
Chapter 4: Metaskills and Competences 51
Metaskills 52
Competences 54
Core Competences 57
Chapter 5: Building Teams 61
Tuckman’s Group Development 62
Five Dysfunctions of a Team 65
Team Toxins 69
Focus on Responsibility 72
Organization as a Tribe 76
Choose the Right Leadership Style 82
Use Decentralization 84
Chapter 6: Implementing Change 87
Go for a Change 88
Change Behavior 90
Eight Steps for Successful Change 91
Chapter 7: The ScrumMaster’s Toolbox 97
Mastering Shu Ha Ri 98
System Rule 101
Positivity 104
Facilitation 106
Coaching 110
Root-Cause Analysis 112
Impact Mapping 115
Scaling Scrum 119
Kanban Insight Scrum Checklist 121
XP Practices Checklist 122
Product Owner Checklist 122
Chapter 8: I Believe . . . 125
The Great ScrumMaster 126
Don’t Know Whether Agile and Scrum Is for You? 126
Want to Transform Your Organization to Agile? 127
Don’t Know How to Build a Good Product Backlog? 127
Looking for a Way to Improve Your Team? 127
Want to Become a Great ScrumMaster? 127
Want to Become a Great Product Owner? 128
Want to Solve Conflicts? 128
Want to Have a Modern Agile Organization? 128
Want to Move Your Organization to the Next Level? 128
Zuzana Šochová—sochova.com 128
References 131
Index 135
