Description
Book SynopsisWhile acknowledging the political context of all public administration systems, they argue that effective management of these systems nevertheless provides the key to good government performance.
Trade ReviewThis slim volume, a seminal study, provides a positive picture of public managers eager to learn and to create management capacity, which is posited as the key to governmental performance... A must read for students of public management. Choice 2004 The authors of this volume argue that one quality above all is crucial to the overall performance of government: effective management. International Review of Administrative Sciences An ambitious and well-publicized attempt to define criteria for measuring government performance... Well argued and rich in material. -- Sandford Borins Journal of Public Administration Research and Theory 2004
Table of ContentsContents: 1. Management, Capacity, and Performance 2. Dissecting Management 3. Assessing Management 4. Research Methodology 5. State and Local Findings 6. Federal Results 7. The Big Lessons 8. Next Steps
