Description

Book Synopsis

An innovative communication method for making change happen in any organization

Getting Change Right presents a new view of leadership communication that says change doesn''t flow top-down, bottom-up, or sideways, but inside-out. This is how change spreads through a complex system successfully-the other options are force or failure. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate. This dynamic practitioner''s guide to implementing change

  • Presents the innovative co-creation communication model for creating change
  • Reveals how communicating with a co

    Table of Contents

    List of Figures ix

    Foreword, by Bill George xi

    Introduction xv

    1 Creating Rapid Widespread Engagement 1

    Expert Input: Ken and Mary Gergen on Social Construction and Leading Change 9

    Expert Input: Steve Denning on Operating Without Budget or Authority 26

    2 Communicating So People Get It and Spread It 31

    Expert Input: Rick Stone on the Power of Story 43

    3 Energizing Your Most Valuable Players 59

    Expert Input: Jim Wolfensohn on Talking to Everyone 60

    4 Understanding the Territory of Change 87

    Expert Input: Madelyn Blair on Storylistening for Reconnaissance 92

    5 Accelerating Change Through Performance Communities 107

    Expert Input: Etienne Wenger on Communities of Practice 115

    6 Generating Dramatic Surges in Progress 129

    Expert Input: Lesley Shneier on the World Bank’s Knowledge Fairs 139

    7 Breaking Through Logjams 155

    Expert Input: Larry Forster on the Competency for Collaboration 172

    8 WorkLifeSuccess in the Midst of Change 175

    Expert Input: John Kotter on the Greatest Positive Impact 186

    Appendix A:Sample Strategic Engagement Plan 195

    Appendix B:JumpStart Storytelling 201

    Notes 207

    Acknowledgments 211

    About the Author 213

    Index 215

Getting Change Right

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    A Hardback by Seth Kahan, Bill George

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      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 28/05/2010
      ISBN13: 9780470550489, 978-0470550489
      ISBN10: 0470550481

      Description

      Book Synopsis

      An innovative communication method for making change happen in any organization

      Getting Change Right presents a new view of leadership communication that says change doesn''t flow top-down, bottom-up, or sideways, but inside-out. This is how change spreads through a complex system successfully-the other options are force or failure. Based on years of experience with organizations around the world, change expert Kahan presents a new model of communication, one that moves from a transactional view of information exchange to a collaborative construction of shared understanding. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate. This dynamic practitioner''s guide to implementing change

      • Presents the innovative co-creation communication model for creating change
      • Reveals how communicating with a co

        Table of Contents

        List of Figures ix

        Foreword, by Bill George xi

        Introduction xv

        1 Creating Rapid Widespread Engagement 1

        Expert Input: Ken and Mary Gergen on Social Construction and Leading Change 9

        Expert Input: Steve Denning on Operating Without Budget or Authority 26

        2 Communicating So People Get It and Spread It 31

        Expert Input: Rick Stone on the Power of Story 43

        3 Energizing Your Most Valuable Players 59

        Expert Input: Jim Wolfensohn on Talking to Everyone 60

        4 Understanding the Territory of Change 87

        Expert Input: Madelyn Blair on Storylistening for Reconnaissance 92

        5 Accelerating Change Through Performance Communities 107

        Expert Input: Etienne Wenger on Communities of Practice 115

        6 Generating Dramatic Surges in Progress 129

        Expert Input: Lesley Shneier on the World Bank’s Knowledge Fairs 139

        7 Breaking Through Logjams 155

        Expert Input: Larry Forster on the Competency for Collaboration 172

        8 WorkLifeSuccess in the Midst of Change 175

        Expert Input: John Kotter on the Greatest Positive Impact 186

        Appendix A:Sample Strategic Engagement Plan 195

        Appendix B:JumpStart Storytelling 201

        Notes 207

        Acknowledgments 211

        About the Author 213

        Index 215

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