Description

Book Synopsis

An Essential Knowledge Resource

THE WORLD OF LEARNING AND PERFORMANCE has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition.

This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis.

This new edition includes:

  • New questions and templates that reflect the shift of learning and support from the classroom to the

    Table of Contents
    Foreword by Ruth Clark ix

    Preface xiii

    Acknowledgments xix

    The Author xxi

    Chapter 1: Introduction 1

    Chapter 2: What Can We Do First and Fast? 15

    Chapter 3: Performance Analysis Basics 35

    Chapter 4: Opportunities for Performance Analysis 69

    Chapter 5: Putting the Speed in Performance Analysis 89

    Chapter 6: Communicating to Gather Information and Support 113

    Chapter 7: What Technology Contributes 147

    Chapter 8: Finding Meaning, Communicating Results 167

    Chapter 9: Tales from the Trenches 203

    Chapter 10: Into the Future 241

    Afterword by Marc J. Rosenberg 257

    Resources for Performance Analysis 261

    Index 269

First Things Fast

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    A Hardback by Allison Rossett

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      Book details

      Publisher John Wiley & Sons Inc
      Published 16 June 2009
      ISBN-13 9780787988487
      978-0787988487
      ISBN-10 0787988480

      Description

      Book Synopsis

      An Essential Knowledge Resource

      THE WORLD OF LEARNING AND PERFORMANCE has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition.

      This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis.

      This new edition includes:

      • New questions and templates that reflect the shift of learning and support from the classroom to the

        Table of Contents
        Foreword by Ruth Clark ix

        Preface xiii

        Acknowledgments xix

        The Author xxi

        Chapter 1: Introduction 1

        Chapter 2: What Can We Do First and Fast? 15

        Chapter 3: Performance Analysis Basics 35

        Chapter 4: Opportunities for Performance Analysis 69

        Chapter 5: Putting the Speed in Performance Analysis 89

        Chapter 6: Communicating to Gather Information and Support 113

        Chapter 7: What Technology Contributes 147

        Chapter 8: Finding Meaning, Communicating Results 167

        Chapter 9: Tales from the Trenches 203

        Chapter 10: Into the Future 241

        Afterword by Marc J. Rosenberg 257

        Resources for Performance Analysis 261

        Index 269

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