Description
Book SynopsisThe Facilitator's Guide to Participatory Decision-Making, Third Edition presents valuable tools and skills for facilitators, consultants and anyone who works with groups. The book is comprehensive in scope and contains an accessible format. Every key facilitation concept is illustrated and explained in a few pages.
Table of ContentsForeword by Michael Doyle xv
Introduction to the First Edition xxi
Introduction to the Third Edition xxv
Part I: Grounding Principles
1 The Dynamics of Group Decision-Making 3
2 Participatory Values 23
3 Introduction to the Role of Facilitator 31
Part II: Facilitator Fundamentals
4 Facilitative Listening Skills 41
5 ChartWriting Technique 65
6 Brainstorming 79
7 Tools for Managing Long Lists 87
8 Facilitating Open Discussion 99
9 Alternatives to Open Discussion 113
10 Effective Agendas: Design Principles 145
11 Effective Agendas: Desired Outcomes 161
12 Effective Agendas: Process Design 177
13 Dealing with Difficult Dynamics 197
14 Classic Facilitator Challenges 215
Part III: Sustainable Agreements
15 Principles for Building Sustainable Agreements 229
16 Inclusive Solutions in Real Life 239
17 Creative Reframing 253
Part IV: Facilitating Sustainable Agreements
Introduction to Part Four 262
18 Facilitating in the Divergent Zone 265
19 Facilitating in the Groan Zone 279
20 Facilitating in the Convergent Zone 295
21 Teaching a Group About Group Dynamics 309
Part V: Reaching Closure
22 The Significance of Clear Decision Rules 323
23 Striving for Unanimity 333
24 Reaching Closure Step By Step 347
25 Facilitating Sustainable Agreements 363
Photocopying Policy 373
Bibliography 375
Acknowledgments 381
The Authors 387
Index 389
Covision 399
Community At Work 400
Training from Community At Work 401
