Description

Book Synopsis
Offers a treatment of Operations Management. This title adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework.

Table of Contents

1 Operations Management in Context 1

2 Designing Business Processes 25

3 Designing Products and Services 51

4 The Transfer of Technology 67

5 Controlling Enterprise Resources 79

6 Developing Lean Operations 103

7 Managing Projects 121

8 Managing Operations Strategically 133

9 Managing Quality Systems 155

10 Improving the Operations 175

11 Making It All Work! 207

Selected References 211

Index 213

Essential Guide to Operations Management

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    A Paperback / softback by David Bamford, Paul Forrester

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      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 27/10/2009
      ISBN13: 9780470749494, 978-0470749494
      ISBN10: 0470749490

      Description

      Book Synopsis
      Offers a treatment of Operations Management. This title adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework.

      Table of Contents

      1 Operations Management in Context 1

      2 Designing Business Processes 25

      3 Designing Products and Services 51

      4 The Transfer of Technology 67

      5 Controlling Enterprise Resources 79

      6 Developing Lean Operations 103

      7 Managing Projects 121

      8 Managing Operations Strategically 133

      9 Managing Quality Systems 155

      10 Improving the Operations 175

      11 Making It All Work! 207

      Selected References 211

      Index 213

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