Description
Book SynopsisTable of ContentsIntroduction 1
Part 1: Exploring Practical AI and How It Works 7
Chapter 1: Demystifying Artificial Intelligence 9
Chapter 2: Looking at Uses for Practical AI 29
Chapter 3: Preparing for Practical AI 45
Chapter 4: Implementing Practical AI 63
Part 2: Exploring Vertical Market Applications 81
Chapter 5: Healthcare/HMOs: Streamlining Operations 83
Chapter 6: Biotech/Pharma: Taming the Complexity 91
Chapter 7: Manufacturing: Maximizing Visibility 99
Chapter 8: Oil and Gas: Finding Opportunity in Chaos 111
Chapter 9: Government and Nonprofits: Doing Well by Doing Good 119
Chapter 10: Utilities: Renewing the Business 133
Chapter 11: Banking and Financial Services: Making It Personal 141
Chapter 12: Retail: Reading the Customer’s Mind 149
Chapter 13: Transportation and Travel: Tuning Up Your Ride 157
Chapter 14: Telecommunications: Connecting with Your Customers 167
Chapter 15: Legal Services: Cutting Through the Red Tape 173
Chapter 16: Professional Services: Increasing Value to the Customer 181
Chapter 17: Media and Entertainment: Beating the Gold Rush 189
Part 3: Exploring Horizontal Market Applications 197
Chapter 18: Voice of the Customer/Citizen: Finding Coherence in the Cacophony 199
Chapter 19: Asset Performance Optimization: Increasing Value by Extending Lifespans 207
Chapter 20: Intelligent Recommendations: Getting Personal 217
Chapter 21: Content Management: Finding What You Want, When You Want It 231
Chapter 22: AI-Enhanced Content Capture: Gathering All Your Eggs into the Same Basket 239
Chapter 23: Regulatory Compliance and Legal Risk Reduction: Hitting the Bullseye On a Moving Target 249
Chapter 24: Knowledge Assistants and Chatbots: Monetizing the Needle in the Haystack 265
Chapter 25: AI-Enhanced Security: Staying Ahead by Watching Your Back 275
Part 4: The Part of Tens 287
Chapter 26: Ten Ways AI Will Influence the Next Decade 289
Chapter 27: Ten Reasons Why AI Is Not a Panacea 297
Index 313
