Description
Book SynopsisChallenging popular notions of what it takes for IT organizations to succeed, IT governance evangelist at CA Technologies
Steve Romero presents many of the theories and ideas around IT governance, the key components of successful process management, and behavioral management as key factors in IT's success.
Table of Contents
- Us and Them
- When IT is "Us" and "Them"
- Falling in Love with IT Governance
- The State of IT Goverance
- IT Governance Decisions
- IT Governance Mechanisms
- IT Governance Processes
- Beginning the IT Governance Journey
- Process (And Why Everybody Hates It)
- How I Fell in Love with Process
- Barriers to Process
- Understanding Process
- Process Design
- Process Implementation
- Process Management
- Process Roles
- Process Governance
- Employee Empowerment
- The Links Between Behavioral Management, IT Governance and Process
- The Critical Nature of Enterprise Values
- Process-centric Values and Behaviors
- The Challenges of Behavioral Management
- Walking the Talk
- Why Hasn't IT Fixed It?
- Governance, Process and Organizational Behavior
