Description
Book SynopsisA systematic look at how relationships determine the success of leaders and their enterprises, along with tools to help strengthen and change them Since time immemorial, relationships have determined the fate of leaders. But today they are more critical to success than ever. No longer can leaders count on long time horizons or sloppy competition to make up for the inefficiencies that poor relationships create. Leaders must make decisions and take actions quickly and well with others, even those with whom they share very little?perhaps not even a time zone. This new world puts relationships at the center of what leaders must understand and master to succeed.
- Uses in-depth observational studies and clinical research to explore how relationships at the top of organizations work, develop, and change
- Shows how to understand, strengthen, and transform these relationships, so they can withstand the most intense pressures and conflicts
This import
Table of Contents
Foreword ix
Peter Senge
Part 1 Understanding Relationships 1
1 Present and Unaccounted For 3
2 The Life and Death of a Relationship 17
3 It’s a Matter of Perspective 47
Part 2 Strengthening Relationships 67
4 Using the Heat of the Moment 69
5 Mapping Relationships 89
6 Focusing Investments, Managing Costs 119
Part 3 Transforming Relationships 131
7 Navigating Change Over Time 133
8 Disrupting Patterns 143
9 Reframing Each Other 173
10 Revising What You Know 197
Appendix A: A Guide to Behavioral Repertoires 231
Appendix B: The Ladder of Reflection 243
Notes 255
Bibliography 277
Additional Reading 287
Acknowledgments 291
The Author 295
Index 297
