Description
Book Synopsis
This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: * Online fiscal transparency * Performance reporting * Improving citizen participation * Privacy issues in e-governance * Internet voting * E-gover
Table of Contents
Series Editor's Introduction, Marc Holzer Introduction Part 1 1. E-Government and Public Relations: It's the Message, Not the Medium Mordecai Lee 2. Understanding and Measuring Online Fiscal Transparency Jonathan B. Justice, John G. McNutt, and Edward S. Smith 3. Improving the Effectiveness of E-Reporting in Government with the Concept of Multiple-Accountability Thomas J. Greitens and M. Ernita Joaquin 4. Global Trends in E-Performance Reporting Marc K. Fudge Part 2 5. A Critical Analysis of the Potential of ICTs for Democracy and Governance Matthias Finger 6. Keys to E-Governance: Technology or Civil Society? Robert J. Dickey and Sejeong Park 7. Improving Citizen Participation via E-Government: The Why and How Yueping Zheng and Yuguo Liao 8. Puzzling out the Wisdom of E-Crowds in Trustworthy E-Government Practices: From Technological Applications to Networks Younhee Kim and Seunghwan Myeong Part 3 9. E-Voting: Domestic and International Successes and Failures Cecilia G. Manrique and Gabriel G. Manrique 10. E-Government in U.S. Local Governments: Disparities, Obstacles, and Development Strategies Hua Xu and Hugo Asencio 11. Relevant Issues of Accountability and Transparency in IT Shared Services Gautam Nayer Index About the Editors and Contributors
