Description
Book SynopsisE-Government 2001 provides in-depth case studies of the state of e-government today. The book chronicles the early days of e-government and presents a collective snapshot in time as to where governmentsat the federal, state, and local levelsare today as they continue their march toward e-government. Case studies include analysis of the use of auction models by government, privacy strategies for e-government, e-commerce applications in government, the use of the Internet to deliver government services, and a study of how state employment agencies are using technology to provide improved service. From these case studies, Mark A. Abramson and Grady E. Means develop six initial lessons which government leaders should know before undertaking major e-government initiatives. The lessons should prove valuable to all executives who aspire to transform their organizations from traditional bureaucracies to e-enabled organizations.
Trade ReviewThe book provides a good overview of readers interested in the potential benefits of technological innovations and their applications for government-to-business implementations to be successful. The book is a valuable source for keeping policy-makers updated with the development of e-commerce applications within government. This is one of the few books which illustrate well the government-to-business relationship while presenting a good framework and raising open issues that governments are and will be facing in the future. * Political Studies Review *
Table of ContentsChapter 1 The Challenge of E-Government: Initial Lessons Learned from the "Early Days" Chapter 2 The Use of the Internet in Government Service Delivery Chapter 3 Commerce Comes to Government on the Desktop: E-Commerce Applications in the Public Sector Chapter 4 The Auction Model: How the Public Sector Can Leverage the Power of E-Commerce through Dynamic Pricing Chapter 5 Privacy Strategies for Electronic Government Chapter 6 Supercharging the Employment Agency: An Investigation of the Use of Information and Communication Technology to Improve the Service of State Employment Agencies
