Description
Book SynopsisMaster the human relation skills you need to become successful in today's workplace with one of the most widely used human relations texts available. EFFECTIVE HUMAN RELATIONS incorporates hundreds of examples of real human relations issues and practices in successful companies. This comprehensive 13th edition explores goal- setting, the root causes of negative attitudes, the use of "personal branding" and social media in the job market, emotional intelligence, positive psychology and happiness, and how companies create a dynamic company cultures. Self-assessments and self-development opportunities throughout the book teach you to assume responsibility for improving your personal skills and competencies. This text will help you gain the insights, knowledge and relationship skills you need to deal successfully with the wide range of people-related challenges in business today. It is a text you can continue to refer to throughout your life!
Table of ContentsPart I: HUMAN RELATIONS: THE KEY TO PERSONAL GROWTH AND CAREER SUCCESS. 1. Introduction to Human Relations. 2. Improving Personal and Organizational Communications. Part II: CAREER SUCCESS BEGINS WITH KNOWING YOURSELF. 3. Understanding Your Communication Style. 4. Building High Self-Esteem. 5. Personal Values Influence Ethical Choices. 6. Attitudes Can Shape Your Life. 7. Motivating Yourself and Others. Part III: PERSONAL STRATEGIES FOR IMPROVING HUMAN RELATIONS. 8. Improving Interpersonal Relations with Constructive Self-Disclosure. 9. Achieving Emotional Balance in a Chaotic World. 10. Building Stronger Relationships with Positive Energy. 11. Developing a Professional Presence. Part IV: IF WE ALL WORK TOGETHER. 12. Team Building; A Leadership Strategy. 13. Resolving Conflict and Dealing with Difficult People. Part V: SPECIAL CHALLENGES IN HUMAN RELATIONS. 14. Responding to Personal and Work-Related Stress. 15. Valuing Work Force Diversity and Inclusion. 16. The Changing Roles of Men and Women. Part VI: YOU CAN PLAN FOR SUCCESS. 17. A Life Plan for Effective Human Relations.
