Description
Book SynopsisIf your business uses warehouses to deal with the sales of goods, then you know that facility operations, shipping, and customer service are important to your company''s health. Eaches or Pieces Order Fulfillment, Design, and Operations Handbook offers insights for warehouse, distribution, or logistics professionals to make their eaches or pieces order-fulfillment operation more efficient and cost effective as well as provide better customer service.
Created for direct marketing and retail store fulfillment operators, this handbook emphasizes the skills and knowledge needed to design, organize, and execute an order-fulfillment operation or concept. The first chapter reviews order-fulfillment activities and distribution operations. The author then proceeds to discuss docking; design parameters; storage; pick, pack, and ship activities; and power stock keeping units (SKUs). The final chapter discusses trash removal, vendor-delivered unit of product (UOP) rework locations and flows
Table of ContentsOrder-Fulfillment Objective and Their Impact on a Company Profit and Customer Service. Receiving, Manifesting, Loading, and Shipping Concepts. Master Carton and Pallet Storage Concepts. Small Item and Flatwear Apparel Pick and Pack Activities. Customer Order Returns, Vendor Re-Work, and Trash Handling. Index.
