Description

Book Synopsis
This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.

Trade Review
"This book is a significant contribution that demonstrates the depth and impressive range of citizen-empowering forms of professionalism taking shape in education, health care, architecture and social services." Albert W. Dzur, Bowling Green State University

Table of Contents
Creating democratic public services A conceptual model of democratic professionalism Identifying diverse sources of expertise Developing an inclusive public sphere How to take action? Conclusion

Democratic Professionalism in Public Services

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    A Paperback / softback by Jane Lethbridge

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      Publisher: Bristol University Press
      Publication Date: Publication Date: 05/06/2019
      ISBN13: 9781447342106, 978-1447342106
      ISBN10: 1447342100

      Description

      Book Synopsis
      This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.

      Trade Review
      "This book is a significant contribution that demonstrates the depth and impressive range of citizen-empowering forms of professionalism taking shape in education, health care, architecture and social services." Albert W. Dzur, Bowling Green State University

      Table of Contents
      Creating democratic public services A conceptual model of democratic professionalism Identifying diverse sources of expertise Developing an inclusive public sphere How to take action? Conclusion

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