Description

Book Synopsis

The question of modern performance evaluation has been extensively discussed in the literature, leading to a call for models including non-optimizing behaviors of decision makers and non-financial performance criteria. A promising management instrument is data envelopment analysis (DEA), which enables the aggregation of financial and non-financial indicators into a single measure. This work contributes to a better understanding of DEA from two perspectives: (i) it offers a normative solution to the zero-value weight problem and (ii) it provides the first experimental results on behavioral DEA based on an original taxonomy of cognitive biases related to performance evaluation. Behavioral DEA is a completely new research area which yields plenty of research opportunities.



Table of Contents

Performance evaluation – Data Envelopment Analysis – Zero-value weights – Balanced DEA – Management decision making – Cognitive biases – Behavioral DEA – Halo effect – Decoy effect

Data Envelopment Analysis: From Normative to

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    A Paperback / softback by Nadia Vazquez Novoa

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      Publisher: Peter Lang AG
      Publication Date: Publication Date: 07/07/2017
      ISBN13: 9783631724491, 978-3631724491
      ISBN10: 3631724497

      Description

      Book Synopsis

      The question of modern performance evaluation has been extensively discussed in the literature, leading to a call for models including non-optimizing behaviors of decision makers and non-financial performance criteria. A promising management instrument is data envelopment analysis (DEA), which enables the aggregation of financial and non-financial indicators into a single measure. This work contributes to a better understanding of DEA from two perspectives: (i) it offers a normative solution to the zero-value weight problem and (ii) it provides the first experimental results on behavioral DEA based on an original taxonomy of cognitive biases related to performance evaluation. Behavioral DEA is a completely new research area which yields plenty of research opportunities.



      Table of Contents

      Performance evaluation – Data Envelopment Analysis – Zero-value weights – Balanced DEA – Management decision making – Cognitive biases – Behavioral DEA – Halo effect – Decoy effect

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