Description
Book SynopsisA practical guide for anyone who aspires to become data analyticssavvy
Data analytics has become central to the operation of most businesses, making it an increasingly necessary skill for every manager and for all functions across an organisation. Data Analytics for Organisational Development: Unleashing the Potential of Your Data introduces a methodical process for gathering, screening, transforming, and analysing the correct datasets to ensure that they are reliable tools for business decision-making. Written by a Six Sigma Master Black Belt and a Lean Six Sigma Black Belt, this accessible guide explains and illustrates the application of data analytics for organizational development and design, with particular focus on Customer and Strategy Analytics, Operations Analytics and Workforce Analytics.
Designed as both a handbook and workbook, Data Analytics for Organisational Development presents the application of data analytics for organizational d
Table of Contents
Foreword
Preface
Introduction: Why Data Analytics is Important
Chapter 1: Introduction to Data Analytics and Data Science
Chapter 2: Customer Domain – Customer Analytics
Chapter 3: Process Domain – Operations Analytics
Chapter 4: Workforce Domain – Workforce Analytics
Chapter 5: Implementing Data Analytics for Organisational Development
Materials for Download
Index
