Description

Book Synopsis

The customer experience makes the difference.- Strategy: Establishing the foundation of a customer-connected organization.- Shaping the transformation to a customer-connected organization.- Creating customer-connected experiences.- Customer-connected brands Best practice examples.- Summary and action needs.- Glossary.

CustomerCommitted

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Order before 4pm today for delivery by Fri 19 Dec 2025.

A Paperback by Mathias Weber

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    View other formats and editions of CustomerCommitted by Mathias Weber

    Publisher: Springer
    Publication Date: 7/24/2025
    ISBN13: 9783658477004, 978-3658477004
    ISBN10: 3658477008
    Also in:
    Customer services

    Description

    Book Synopsis

    The customer experience makes the difference.- Strategy: Establishing the foundation of a customer-connected organization.- Shaping the transformation to a customer-connected organization.- Creating customer-connected experiences.- Customer-connected brands Best practice examples.- Summary and action needs.- Glossary.

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