Description

Book Synopsis

The customer experience makes the difference.- Strategy: Establishing the foundation of a customer-connected organization.- Shaping the transformation to a customer-connected organization.- Creating customer-connected experiences.- Customer-connected brands Best practice examples.- Summary and action needs.- Glossary.

CustomerCommitted

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    £999.99

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    A Paperback by Mathias Weber

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      Publisher: Springer
      Publication Date: 7/24/2025
      ISBN13: 9783658477004, 978-3658477004
      ISBN10: 3658477008
      Also in:
      Business, Finance & Law Customer services

      Description

      Book Synopsis

      The customer experience makes the difference.- Strategy: Establishing the foundation of a customer-connected organization.- Shaping the transformation to a customer-connected organization.- Creating customer-connected experiences.- Customer-connected brands Best practice examples.- Summary and action needs.- Glossary.

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