Description

Book Synopsis
The 2003 edition of Cops, Teachers, Counselors has become one of the more visible books in this field of research. It was based on NSF-supported field research in two US states and five different agencies. This new edition wraps an expanded theoretical framing around the original chapters.

Table of Contents
  • List of Stories
  • Foreword
  • Acknowledgments for the First Edition
  • Acknowledgments for the New Edition
  • Part 1. Two Narratives of Street-Level Work
  • 1. Dealing with Faces
  • 2. State Agents, Citizen Agents
  • 3. Story Worlds, Narratives, and Research
  • 4. Physical and Emotional Spaces
  • Part II. Enacting Identities in the Workplace and on the Streets
  • 5. Workers Unite: Occupational Identities and Peer Relations
  • 6. Organizational and Social Divisions among Street-Level Workers
  • 7. Putting a Fix on People: Identity, Conduct, and Street-Level Work
  • Part III. Normative Decision Making: Moralities over Legalities
  • 8. Who Are the Worthy?
  • 9. Responding to the Worthy
  • 10. Street-Level Worker Knows Best
  • 11. Getting the Bad Guys
  • 12. Streetwise Workers and the Power of Storytelling
  • Part IV. Reframing Frontline Inquiry
  • 13. Encounters, Agency, and Pragmatism
  • 14. Three Narratives: Citizen-Agent, State-Agent, Knowledge Agent
  • Afterword
  • Appendix A. Methodology
  • Appendix B. Entry Interview
  • Appendix C. Questionnaire and Exit Interview
  • Appendix D. Story Cover Page
  • Appendix E. Story Codes
  • Notes
  • References
  • Index

    Cops Teachers Counselors Stories from the Front

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      Order before 4pm tomorrow for delivery by Mon 29 Jun 2026.

      A Paperback by Steven Williams Maynard–moody, Michael Craig Musheno

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        Publisher: LUP - University of Michigan Press
        Publication Date: 5/10/2022 12:00:00 AM
        ISBN13: 9780472055241, 978-0472055241
        ISBN10: 0472055240

        Description

        Book Synopsis
        The 2003 edition of Cops, Teachers, Counselors has become one of the more visible books in this field of research. It was based on NSF-supported field research in two US states and five different agencies. This new edition wraps an expanded theoretical framing around the original chapters.

        Table of Contents
        • List of Stories
        • Foreword
        • Acknowledgments for the First Edition
        • Acknowledgments for the New Edition
        • Part 1. Two Narratives of Street-Level Work
        • 1. Dealing with Faces
        • 2. State Agents, Citizen Agents
        • 3. Story Worlds, Narratives, and Research
        • 4. Physical and Emotional Spaces
        • Part II. Enacting Identities in the Workplace and on the Streets
        • 5. Workers Unite: Occupational Identities and Peer Relations
        • 6. Organizational and Social Divisions among Street-Level Workers
        • 7. Putting a Fix on People: Identity, Conduct, and Street-Level Work
        • Part III. Normative Decision Making: Moralities over Legalities
        • 8. Who Are the Worthy?
        • 9. Responding to the Worthy
        • 10. Street-Level Worker Knows Best
        • 11. Getting the Bad Guys
        • 12. Streetwise Workers and the Power of Storytelling
        • Part IV. Reframing Frontline Inquiry
        • 13. Encounters, Agency, and Pragmatism
        • 14. Three Narratives: Citizen-Agent, State-Agent, Knowledge Agent
        • Afterword
        • Appendix A. Methodology
        • Appendix B. Entry Interview
        • Appendix C. Questionnaire and Exit Interview
        • Appendix D. Story Cover Page
        • Appendix E. Story Codes
        • Notes
        • References
        • Index

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