Description

Book Synopsis
Adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. The book outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation.

Table of Contents
  • Preface
  • Introduction
  • Conversation Analysis
  • Conversation Authoring
  • Natural Conversation Framework
  • Conversational Activity UX Patterns
  • Sequence Management UX Patterns
  • Conversation Management UX Patterns
  • Conversational UX Design Process
  • Conclusion
  • Appendix A
  • Appendix B
  • Appendix C
  • Appendix D
  • References
  • Index
  • Author Biographies

Conversational UX Design

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    A Hardback by Robert J. Moore, Raphael Arar

    £69.30

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      Book details

      Publisher Association of Computing Machinery,U.S.
      Published 30 May 2019
      ISBN-13 9781450363013
      978-1450363013
      Also in:
      Natural language and machine translation Software Engineering

      Description

      Book Synopsis
      Adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. The book outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation.

      Table of Contents
      • Preface
      • Introduction
      • Conversation Analysis
      • Conversation Authoring
      • Natural Conversation Framework
      • Conversational Activity UX Patterns
      • Sequence Management UX Patterns
      • Conversation Management UX Patterns
      • Conversational UX Design Process
      • Conclusion
      • Appendix A
      • Appendix B
      • Appendix C
      • Appendix D
      • References
      • Index
      • Author Biographies

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