Description

Book Synopsis
Adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. The book outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation.

Table of Contents
  • Preface
  • Introduction
  • Conversation Analysis
  • Conversation Authoring
  • Natural Conversation Framework
  • Conversational Activity UX Patterns
  • Sequence Management UX Patterns
  • Conversation Management UX Patterns
  • Conversational UX Design Process
  • Conclusion
  • Appendix A
  • Appendix B
  • Appendix C
  • Appendix D
  • References
  • Index
  • Author Biographies

Conversational UX Design

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    £69.30

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    RRP £77.00 – you save £7.70 (10%)

    Order before 4pm tomorrow for delivery by Fri 7 Aug 2026.

    A Hardback by Robert J. Moore, Raphael Arar

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      Publisher: Morgan & Claypool Publishers
      Publication Date: Publication Date: 30/05/2019
      ISBN13: 9781450363013, 978-1450363013
      ISBN10:
      Also in:
      Natural language and machine translation Software Engineering

      Description

      Book Synopsis
      Adapts formal knowledge from the field of Conversation Analysis (CA) to the design of natural language interfaces. The book outlines the Natural Conversation Framework (NCF), developed at IBM Research, a systematic framework for designing interfaces that work like natural conversation.

      Table of Contents
      • Preface
      • Introduction
      • Conversation Analysis
      • Conversation Authoring
      • Natural Conversation Framework
      • Conversational Activity UX Patterns
      • Sequence Management UX Patterns
      • Conversation Management UX Patterns
      • Conversational UX Design Process
      • Conclusion
      • Appendix A
      • Appendix B
      • Appendix C
      • Appendix D
      • References
      • Index
      • Author Biographies

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