Description
Book SynopsisRon Dimon's thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape. According to esteemed author, researcher, and Management professor Dr. Christopher Neck, In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of courseand those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction. Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in th
Table of ContentsForeword: Christopher Neck xi
Foreword from the First Edition: Gebhard Rainer xii
Preface xv
Acknowledgments xxiii
Chapter 1 What’s Broken and What’s Possible? 1
Strategy-Execution Gap 1
Buckets of Pain 5
Impact 6
Notes 7
Chapter 2 Connected Planning 9
Chapter 3 A Planning Operating System 13
Context 14
Impact 15
Responsibility 15
The Planning Operating System 16
Macro and Micro 25
The Middle 26
Summary 27
Notes 28
Chapter 4 Debate: What Can We Do and What Should We Do? 29
People 31
The Process 33
Scenarios 35
Resilience 38
Drivers: What Moves the Needle? 39
Debate Management 41
Enabling Technologies 44
Potential Quick Wins 44
Summary 45
Note 46
Chapter 5 Commit: Who Will Deliver What, by When? 47
Accountability 50
Gaming the System 53
Enterprise Planning and Forecasting 54
Enabling Technologies 58
Ingredients for Your EPM Roadmap 58
Potential Quick Wins 58
Summary 59
Notes 60
Chapter 6 Visualize: Where Are We, Right Now? 61
Management by Exception 63
Your Point of View 65
Information Qualities 68
Information Delivery 70
Management and Statutory Reporting 74
Sustainability Reporting 77
Enabling Technologies 81
Rationalization 83
Potential Quick Wins 83
Summary 84
Notes 84
Chapter 7 Understand: Why Did We Get the Results We Got? 85
Business Questions 86
Patterns and New Insights 90
Big Data and Predictive Analytics 99
Data Visualization 101
Enabling Technologies 102
Components for Your Connected Planning Roadmap 102
Potential Quick Wins 103
Summary 104
Notes 104
Chapter 8 Execute: From Insights to Actions to Results 105
The 10-Step Insight Process 105
Everything Is Connected 108
Sales Performance Management 110
Sales Operations Performance 111
Order-to-Cash Performance Management 113
Supply Chain Performance Management 115
Marketing Performance Management 121
Summary 124
Notes 126
Chapter 9 Strategy: Everyone Aligned to the Right Outcomes 127
The Language of Strategy 127
Functional Value Maps 128
Optics: Line of Sight 130
Metrics Equal Focus 132
Profitability 134
Strategic Flexibility 135
Closing the Gap 136
Summary 138
Notes 138
Chapter 10 Digital Planning 139
Cloud Computing 140
Blockchain 141
Robotic Process Automation 142
Cognitive Technologies 143
Predictive Analytics 145
Cybersecurity 146
Notes 147
Chapter 11 Bringing It All Together 149
Alignment 150
A Common Business Language 157
Maturity Is in the Arrows 159
Return on Investment and Total Cost of Ownership 162
Standard Architecture 164
Your Connected Planning Roadmap 166
Organizational Readiness: The Connected Planning Center of Excellence 169
Paralyzed by Feuds? 170
Connected Planning and Incentive Plans 171
How Do You Get Started? 172
Summary 173
Notes 176
Appendix: An EPM maturity model 177
Bibliography 183
About the author 187
Index 189
