Description
Book SynopsisWritten as an introductory text, this book providesâin simple languageâsuccinct definitions of the terms used in conflict resolution, explains the ideas behind those terms and the process by which conflict is resolved.
Trade Review...refreshingly simple and direct. This book undoubtedly provides a persuasive overview of the history, basic theory, and practice of resolving conflicts. * s *
The 'rules' that Dr. Burton lists are made especially valuable because of the unique qualities their author brings to his understanding of the process. A lifetime of involvement in some of the toughest conflict situations possible gave him pragmatic experience, which, coupled with his growing insight into the psychic 'needs' of all human beings, developed in him the wisdom to set forth these processes for others to follow. -- Mary E. Clark, Former Drucie French Cumbie Professor, Georg
Table of ContentsPart 1 Preface Chapter 2 1. Problem-Solving Conflict Resolution, Introduction, The Problem Area, A False Assumption, Conflict Analysis Chapter 3 2. The Language of Conflict Resolution Chapter 4 3. Selected Terms Chapter 5 4. Conflict Resolution Processes Chapter 6 5. The Processes of Conflict Resolution, The Rules of Sponsorship, Entry Rules, The Third Party, Sponsors and Decision Makers, Prepatory Rules, The Analytical Stage, The Search for Options, Policies, Reentry and Follow-up Part 7 Select Bibliography Part 8 Index
