Description

A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.

Conducting the Reference Interview

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Paperback by Catherine Sheld Ross , Kirsti Nilsen

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Short Description:

A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library... Read more

    Publisher: MP-ALA American Library Assoc
    Publication Date: 2/28/2019 12:00:00 AM
    ISBN13: 9780838917275, 978-0838917275
    ISBN10: 0838917275

    Number of Pages: 304

    Not Just Books , Stationery

    Description

    A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.

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