Description

Book Synopsis
Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.

Table of Contents
Partial table of contents:

THE CONCEPT OF COMPETENCE.

Definition of a ``Competency''.

A COMPETENCY DICTIONARY.

Achievement and Action.

Managerial.

Cognitive.

DEVELOPING A MODEL.

Designing Competency Studies.

Conducting the Behavioral Event Interview.

FINDINGS: GENERIC COMPETENCY MODELS.

Salespeople.

Helping and Human Service Workers.

Entrepreneurs.

COMPETENCY-BASED APPLICATIONS.

Performance Management.

Pay.

Societal Applications.

Competency-Based Human Resource Management in the Future.

Bibliography.

Index.

Competence at Work

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    Order before 4pm today for delivery by Thu 6 Aug 2026.

    A Hardback by Lyle M. Spencer, Signe M. Spencer

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      View other formats and editions of Competence at Work by Lyle M. Spencer

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 20/04/1993
      ISBN13: 9780471548096, 978-0471548096
      ISBN10: 047154809X

      Description

      Book Synopsis
      Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.

      Table of Contents
      Partial table of contents:

      THE CONCEPT OF COMPETENCE.

      Definition of a ``Competency''.

      A COMPETENCY DICTIONARY.

      Achievement and Action.

      Managerial.

      Cognitive.

      DEVELOPING A MODEL.

      Designing Competency Studies.

      Conducting the Behavioral Event Interview.

      FINDINGS: GENERIC COMPETENCY MODELS.

      Salespeople.

      Helping and Human Service Workers.

      Entrepreneurs.

      COMPETENCY-BASED APPLICATIONS.

      Performance Management.

      Pay.

      Societal Applications.

      Competency-Based Human Resource Management in the Future.

      Bibliography.

      Index.

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