Description
Book SynopsisGuides the development of the comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication and extensive, interactive ancillaries, this book demonstrates how communication is tied to desired clinical outcomes.
Table of Contents
- Interpersonal Communication: The Foundation for Patient-safe Communication
- Communication and Patient Safety: Understanding the Connection
- Patient-sage Transformational Model of Communication
- Communicator Perceptions, Self-concept and Self-esteem within the Core of the Transformational Model
- Creating Common Meaning to Attain Transformational Outcomes
- Culture and Gender Issues in Patient-safe Communication
- Nurse-Patient Communication: Patient-safe Communication in Professional Relationships
- Introduction to Nurse-Patient Relationships
- Patient Safety Risk Factors Affecting Communication Climates
- The Patient-safe Communication Strategy of Touch
- The Patient-Safe Communication Strategy of Humor
- Nurse-Patient Relationships During Grief, Mourning and Loss
- Patient-Safe Communication and Patient Education
- Healthcare Team Communication: Group Processes and Patient-safe Communication Among Team Members
- Patient Safety Communication Risk Factors in Nursing Work Systems
- Healthcare Team Collaborative Patient-Safe Communication Strategies
