Description
Book SynopsisFerocious change, flatter structures and new technologies have conspired to make old leadership obsolete. Organizations have found that the rhetoric that 'people are our greatest asset' is true. In the age of the knowledge worker competitive advantage lies in the capacity to have people performing at their peak over the long term.
Trade Review"…a gift for the nervous beginner: the author writes clearly but not condescendingly." (
Professional Manager, July 2007)
"Additional chapters on Sales and Presentations were particular[ly] interesting." (Credit Control Journal, Volume 28 #4)
Table of ContentsFOREWORD. PREFACE.
ACKNOWLEDGEMENTS.
INTRODUCTION.
PART 1 HOW TO COACH.
1 Peak Coaching Model Pt 1 — Potential & Interference.
2 Peak Coaching Model Pt 2 — Performance, Learning & Enjoyment.
3 Peak Coaching Model Pt 3 — Coaching & Communication.
4 Peak Coaching Model Pt 4 — The Coaching ARROW.
5 The Model In Practice.
PART 2 HOW TO APPLY COACHING.
Introduction.
6 Sales.
7 Presentations.
8 Personal Organisation.
9 Performance Review.
10 Career Development.
PART 3 HOW TO IMPLEMENT COACHING.
Introduction.
11 Towards a Coaching Culture.
12 Implementing a Coaching Programme.
13 Evaluating the Programme.
14 Making the Business Case for Coaching.
EPILOGUE.
REFERENCES.
INDEX.
