Description

Book Synopsis
Being a class act in today's complicated business world demands much more than knowing the correct fork to use. Relaxed dress codes, telecommuting, off-site meetings, cell phone calls, emailing, and multicultural situations provide just a few of the potential landmines that can derail any career. Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.

Table of Contents
Part One: What is a Class Act; Part Two: Learn a Necessary Skill; Part Three: Communicating; Part Four: Life Skills (On and Off the Job); Part Five: Office Opportunities and Minefields; Part Six: Food and Drink; Part Seven: The Class Act is a Gracious Host; Part Eight: The Circle of Life; Part Nine: Difficult Conversations and Faux Pas Rescues; Part Ten: Doing the Right Thing; Index.

Class Acts: How Good Manners Create Good

    Product form

    £11.39

    Includes FREE delivery

    RRP £11.99 – you save £0.60 (5%)

    Order before 4pm today for delivery by Fri 26 Jun 2026.

    A Paperback / softback by Mary Mitchell

    Out of stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Class Acts: How Good Manners Create Good by Mary Mitchell

      Publisher: Rowman & Littlefield
      Publication Date: 04/07/2005
      ISBN13: 9781590770801, 978-1590770801
      ISBN10: 1590770803

      Description

      Book Synopsis
      Being a class act in today's complicated business world demands much more than knowing the correct fork to use. Relaxed dress codes, telecommuting, off-site meetings, cell phone calls, emailing, and multicultural situations provide just a few of the potential landmines that can derail any career. Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.

      Table of Contents
      Part One: What is a Class Act; Part Two: Learn a Necessary Skill; Part Three: Communicating; Part Four: Life Skills (On and Off the Job); Part Five: Office Opportunities and Minefields; Part Six: Food and Drink; Part Seven: The Class Act is a Gracious Host; Part Eight: The Circle of Life; Part Nine: Difficult Conversations and Faux Pas Rescues; Part Ten: Doing the Right Thing; Index.

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account