Description



Table of Contents
Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- Introduction -- Chapter One. Status report: the information profession -- Chapter Two. Status report: the Information Age -- Chapter Three. Status report: knowledge management -- Chapter Four. Status report: summary -- Chapter Five. Implications for the information profession -- Chapter Six. Change management theory -- Chapter Seven. Managing change: information services framework -- Chapter Eight. Where next? -- Chapter Nine. Real-world examples -- Appendix A. SLA Competencies Extract from the full report -- Appendix ?. Recommended reading -- Appendix C. References and bibliography -- Index

Change Management for Information Services

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    A Hardback by Sharon Penfold


      View other formats and editions of Change Management for Information Services by Sharon Penfold

      Publisher: De Gruyter
      Publication Date: 08/02/2000
      ISBN13: 9783598243608, 978-3598243608
      ISBN10:

      Description



      Table of Contents
      Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- Introduction -- Chapter One. Status report: the information profession -- Chapter Two. Status report: the Information Age -- Chapter Three. Status report: knowledge management -- Chapter Four. Status report: summary -- Chapter Five. Implications for the information profession -- Chapter Six. Change management theory -- Chapter Seven. Managing change: information services framework -- Chapter Eight. Where next? -- Chapter Nine. Real-world examples -- Appendix A. SLA Competencies Extract from the full report -- Appendix ?. Recommended reading -- Appendix C. References and bibliography -- Index

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