Description
Book SynopsisTable of ContentsIntroduction 1
Part 1: Getting Started with Business Analysis 5
Chapter 1: Business Analysis in a Nutshell 7
Chapter 2: Breaking Down Different Levels of Business Analysis 25
Chapter 3: Identifying and Working with Stakeholders 37
Part 2: The BA Toolkit: Tools, Terms, and Techniques 61
Chapter 4: Talking about Tools of the Trade 63
Chapter 5: Understanding What Requirements Truly Entail 85
Chapter 6: Hunting for the Right Information, Part 1: The Process 109
Chapter 7: Hunting for the Right Information, Part 2: The Techniques 127
Chapter 8: Uncovering and Analyzing Needs 161
Part 3: Selling the Plan and Keeping It on Track 185
Chapter 9: Making the (Business) Case 187
Chapter 10: Creating and Maintaining Scope 209
Chapter 11: Creating Your Work Plan 235
Part 4: Achieving Goals with Business Analysis 263
Chapter 12: Defining Solutions, Part 1: Taking a Closer Look at Your Requirements 265
Chapter 13: Defining Solutions, Part 2: Choosing the Right Analysis Technique 281
Chapter 14: Verifying and Validating Solutions 321
Chapter 15: Transition: Moving from Planning to Implementing 347
Part 5: The Part of Tens 361
Chapter 16: Ten Ways to Keep Your Business Analysis Skills Sharp 363
Chapter 17: Ten Ways to Prepare Yourself for a New Project 371
Chapter 18: Ten Experts Chime In 379
Index 391