Description

Book Synopsis
Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage.

Trade Review
"This book sets out a comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays in a team." Publicnet.co.uk Tuesday 22 July 2008

Table of Contents

Preface ix

1. A Team in Conflict 1

2. Where Conflict Comes From, And Why It Is So Hard To Manage 19

3. Creating the Right Climate 43

4. Constructive Communication 75

5. Techniques for Staying on Track 119

6. Special Cases: Virtual and Global Teams 171

7. Getting Started on the Road to Conflict Competence 189

Epilogue 209

Resources 213

References 217

The Authors 225

Index 227

About the Center for Creative Leadership 235

Building Conflict Competent Teams

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    £22.40

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    RRP £28.00 – you save £5.60 (20%)

    Order before 4pm tomorrow for delivery by Mon 10 Aug 2026.

    A Hardback by Craig E. Runde, Tim A. Flanagan

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Building Conflict Competent Teams by Craig E. Runde

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 24/06/2008
      ISBN13: 9780470189474, 978-0470189474
      ISBN10: 0470189479

      Description

      Book Synopsis
      Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage.

      Trade Review
      "This book sets out a comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays in a team." Publicnet.co.uk Tuesday 22 July 2008

      Table of Contents

      Preface ix

      1. A Team in Conflict 1

      2. Where Conflict Comes From, And Why It Is So Hard To Manage 19

      3. Creating the Right Climate 43

      4. Constructive Communication 75

      5. Techniques for Staying on Track 119

      6. Special Cases: Virtual and Global Teams 171

      7. Getting Started on the Road to Conflict Competence 189

      Epilogue 209

      Resources 213

      References 217

      The Authors 225

      Index 227

      About the Center for Creative Leadership 235

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