Description
Book SynopsisThis book renews the collective compact that created our public services in the 1940s using voices from service users and service providers. Sections explore long-term conditions, service redesign, information technology, leadership, co-production and quality.
Trade Review"This invaluable text will ensure that the current political rhetoric 'no decision about me without me' will become the inclusive, collaborative reality, so urgently required in the current austere health economy." Roswyn Hakesley-Brown CBE, Chair, The Patients Association
"A wealth of fascinating and insightful reflections on the relationship between people and their healthcare. A must-read for all: the `usual suspects’ and those coming new to the field, particularly those charged with taking this agenda forward in today's NHS." Sally Brearley, Faculty of Health and Social Care Sciences, Kingston University and St George's University of London
Table of ContentsIntroduction: What business are we really in? Long-term illness and the self-management of wellbeing; The philosophy of quality - not just ticking boxes: enquiry, stakeholders, and enabling different choices; How can information technology work for wellbeing? Dialogue, data and digital media; How can we really work together? Governance arrangements to meet the challenges of active citizenship and co-production; What kind of leadership to support co creation? Education, learning and active citizenship: Afterword
