Beschwerdeinformationen und Ihre Nutzung

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Paperback / softback by Prof. Dr. Bernd Stauss , Andreas Schöler Short Description:

Andreas Schöler untersucht die informatorischen Potenziale von Kundenbeschwerden für Unternehmen und stellt die unterschiedlichen Nutzungsformen von Beschwerdeinformationen differenziert dar. Er... Read more

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Publisher: Gabler
Publication Date: 16/04/2009
ISBN13: 9783834912961, 978-3834912961
ISBN10: 3834912964

Number of Pages: 442

Non Fiction , Business, Finance & Law