Description

Book Synopsis
This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage, giving practical examples designed to help the reader apply benchmarking in various situations.

Table of Contents
What Is Benchmarking?

Phases of Benchmarking.

Benchmarking Organization.

What to Benchmark.

Benchmarking Partners.

Information Gathering.

Analysis.

Implementation.

Case Histories.

Follow-up and Benchlearning.

Work Forms.

Benchmarking Workbook

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    £69.30

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    RRP £77.00 – you save £7.70 (10%)

    Order before 4pm today for delivery by Thu 6 Aug 2026.

    A Paperback / softback by Bengt Karlöf

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      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 22/09/1995
      ISBN13: 9780471955870, 978-0471955870
      ISBN10: 0471955876

      Description

      Book Synopsis
      This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage, giving practical examples designed to help the reader apply benchmarking in various situations.

      Table of Contents
      What Is Benchmarking?

      Phases of Benchmarking.

      Benchmarking Organization.

      What to Benchmark.

      Benchmarking Partners.

      Information Gathering.

      Analysis.

      Implementation.

      Case Histories.

      Follow-up and Benchlearning.

      Work Forms.

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