Description

Book Synopsis
This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage, giving practical examples designed to help the reader apply benchmarking in various situations.

Table of Contents
What Is Benchmarking?

Phases of Benchmarking.

Benchmarking Organization.

What to Benchmark.

Benchmarking Partners.

Information Gathering.

Analysis.

Implementation.

Case Histories.

Follow-up and Benchlearning.

Work Forms.

Benchmarking Workbook

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    A Paperback / softback by Bengt Karlöf

    £69.30

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    RRP £77.00 – you save £7.70 (10%)

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      Book details

      Published 22 September 1995
      ISBN-13 9780471955870
      978-0471955870
      ISBN-10 0471955876

      Description

      Book Synopsis
      This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage, giving practical examples designed to help the reader apply benchmarking in various situations.

      Table of Contents
      What Is Benchmarking?

      Phases of Benchmarking.

      Benchmarking Organization.

      What to Benchmark.

      Benchmarking Partners.

      Information Gathering.

      Analysis.

      Implementation.

      Case Histories.

      Follow-up and Benchlearning.

      Work Forms.

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