Description

Book Synopsis
Benchmarking examines how corporations perform various tasks in an effort to identify and implement internal and external "best practices" in a program of continuous improvement. This book focuses on identifying appropriate benchmarking principles and using them effectively to improve operations and profit.

Table of Contents
Organizational Analysis.

Organizational Benchmarks.

Internal Benchmarking.

External Benchmarking: Competitive, Industry, and Best-of-Class.

External Benchmarking Process.

Index.

Benchmarking Strategies

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    A Hardback by Rob Reider

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      Book details

      Published 26 January 2000
      ISBN-13 9780471344643
      978-0471344643
      ISBN-10 0471344648

      Description

      Book Synopsis
      Benchmarking examines how corporations perform various tasks in an effort to identify and implement internal and external "best practices" in a program of continuous improvement. This book focuses on identifying appropriate benchmarking principles and using them effectively to improve operations and profit.

      Table of Contents
      Organizational Analysis.

      Organizational Benchmarks.

      Internal Benchmarking.

      External Benchmarking: Competitive, Industry, and Best-of-Class.

      External Benchmarking Process.

      Index.

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