Description
Book SynopsisIn Brown/Suter/Churchill's BASIC MARKETING RESEARCH, 10th Edition, you will learn how to convert marketplace data into actionable marketing information using the two dominant approaches, behavioral data that exists and customer insights gathered for a specific purpose, and how interactions in the research process give managers and researchers confidence in the result. BASIC MARKETING RESEARCH's easy-to-read writing style helps you see the research process from the perspectives of researchers who gather information and marketing managers who use it and helps you apply your market research skills in experiential learning activities.
Table of ContentsPart I: INTRODUCTION TO MARKETING RESEARCH AND PROBLEM DEFINITION. 1. The Role of Marketing Research. 2. The Research Process and Ethical Concerns. 3. Problem Formulation. 4. Exploratory Research. Part II: WORKING WITH EXISTING INFORMATION TO SOLVE PROBLEMS. 5. Decision Support Systems: Introduction. 6. Decision Support Systems: Working with Big Data". 7. Using External Secondary Data. Part III: COLLECTING PRIMARY DATA TO SOLVE PROBLEMS. 8. Conducting Causal Research. 9. Collecting Descriptive Primary Data. 10. Collecting Data by Observation. 11. Collecting Data by Communication. 12. Asking Good Questions. 13. Designing the Data Collection Form for Communication Data. 14. Developing the Sampling Plan. 15. Data Collection: Types of Error and Response Rate Calculation. Part IV: ANALYZING DATA. 16. Data Preparation for Analysis. 17. Analysis and Interpretation: Individual Variables Independently. 18. Analysis and Interpretation: Multiple Variables Simultaneously. Part V: REPORTING THE RESULTS. 19. The Oral Research Presentation. 20. The Written Research Report. Appendix. Endnotes. Glossary. Index."
