Description
Book SynopsisPRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a strategically aligned organization.
Vik Torpunuri, President and CEO, e2e Analytix
In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul''s pragmatic approach provides leaders with a tool for managing a company''s journey from strategic ideas to world-class
Table of Contents
Preface.
Acknowledgments.
Chapter 1. Performance Measurement and the Need for a balanced Scorecard.
Chapter 2. Getting Started.
Chapter 3. Mission, Values, Vision, and Strategy.
Chapter 4. Strategy Maps.
Chapter 5. Creating Performance Measures.
Chapter 6. Setting Targets and Prioritizing Initiatives.
Chapter 7. Cascading the Balanced Scorecard to Build Organizational Alignment.
Chapter 8. Using the Balanced Scorecard to Strategically Allocate resources.
Chapter 9. Additional Balanced Scorecard linkages: Compensation and Corporate Governance.
Chapter 10. Reporting Balanced Scorecard Results.
Chapter 11. Maintaining the Balanced Scorecard.
Chapter 12. Concluding Thoughts on Balanced Scorecard Success.
Index.