Description
Book SynopsisApplied Sport Management Skills, Third Edition With Web Study Guide, takes a unique and effective approach to teaching students how to become strong leaders and managers in the world of sport. Organized around the central management functions—planning, organizing, leading, and controlling—this third edition addresses the Common Professional Component topics outlined by the Commission on Sport Management Accreditation (COSMA).
The text explains important concepts but then takes the student beyond theories, to applying those management principles and developing management skills. This practical how-to approach, accompanied by unmatched learning tools, helps students put concepts into action as sport managers—developing the skills of creative problem solving and strategic planning, and developing the ability to lead, organize, and delegate.
Applied Sport Management Skills, Third Edition, has been heavily revised and touts a full-color
Table of ContentsPart I. Introduction to Sport Management
Chapter 1. Managing Sports
The Sport Industry
What Is Sport Management?
What Does It Take to Be a Successful Manager?
What Do Sport Managers Do?
How Do Managers Differ?
Chapter 2. The Sport Industry Environment
Internal Environment and Quality in Sport
External Environment and Risk Management
Conducting Sport Business in a Global Environment
Ethics in Sport Management
Social Responsibility and Sustainability
Part II. Planning
Chapter 3. Creative Problem Solving and Decision Making
An Overview of Problem Solving and Decision Making
Step 1: Define the Problem or Opportunity
Step 2: Set Objectives and Criteria
Step 3: Generate Alternatives
Step 4: Select the Most Feasible Alternative
Step 5: Implement the Decision
Step 6: Control the Results
Chapter 4. Strategic and Operational Planning
An Overview of Strategic and Operational Planning
Strategic Process
Analysis of the Environment
Setting of Objectives
Corporate-Level Strategy
Business-Level Strategy
Functional-Level Strategies
Implementing and Controlling the Strategies
Part III. Organizing
Chapter 5. Organizing and Delegating Work
The Organizing Function
Authority
Organizational Design
Job Design
Organizing Yourself and Delegating Work
Chapter 6. Sport Culture, Innovation, and Diversity
Managing Change
Organizational Culture
Innovation, Quality, and the Learning Organization
Diversity
Organizational Development
Chapter 7. Human Resources Management
Human Resources Management Process and Department
Legal Environment
Human Resources Planning and Job Analysis
Attracting Employees
Interviewing
Developing Employees
Performance Appraisals
Retaining Employees
Part IV. Leading
Chapter 8. Behavior in Organizations
Organizational Behavior
Personality
Perception
Attitudes
Power
Politics in the Office and on the Field
Managing Conflict
Negotiation
Collaboration
Stress
Chapter 9. Team Development
Importance of Teamwork to Performance
Group Performance Model
Group Structure
Group Process
Stages of Group Development and Leadership Styles
Developing Groups Into Teams
Getting to Better Meetings
Chapter 10. Communicating for Results
Understanding the Importance of Good Communication
Using Organizational Communication
Using Interpersonal Communication
Using the Channels
Sending Messages
Receiving Messages
Responding to Messages
Dealing With Emotions and Criticism
Chapter 11. Motivating to Win
Motivation and Performance
Content Motivation Theories
Process Motivation Theories
Reinforcement Theory
Putting Theory to Work Within the Motivational Process and Motivating Yourself
Chapter 12. Leading to Victory
Leadership and Traits
Behavior of Effective Leaders
Contemporary Perspectives
Situational Leadership Theories and Models
Getting to Your Personal Style of Leadership
Part V. Controlling
Chapter 13. Controlling Quality, Financials, Productivity and Managing People
Quality and Control Systems
Control Process
Frequency of Controls
Financial Controls
Managing People
Managing Problem Employees
Productivity
Chapter 14. Facilities and Events Management
Sport Facilities and Event Management
Sport Facilities Management
Sport Event Management
Planning and Controlling Sports
Sales Forecasting Techniques
Scheduling Tools
Time Management
