Description
This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a way of life and a defining feature of the culture of the organization.
The readers of this book are seeking solutions to such pressing issues as:
Eliminating accidents and near misses.
Reducing customer complaints.
Improving customer delivery performance.
Elimination of accidents and near misses.
Reducing customer complaints.
Improving customer delivery performance.
Introducing new products.
Improving staff productivity.
Removing costs to meet the budget.
Dealing with absence and poor morale.
Improving staff retention.
This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuou