Description
Book SynopsisFeatures insights from a host of scientific studies in the domains of hospitality, leisure, and tourism. This work aims to transcend the innovative methods of inquiry so as to inspire fresh research topics that are vital and have been in large neglected.
Trade Review"...this book belongs in the library of all hospitality, tourism, and leisure research institutions and graduate student 'bull pens'." -Iain Murray for ANNALS OF TOURISM RESEARCH (v33, n1, 2006)
Table of ContentsIs The SERVQUAL Scale An Adequate Measure of Quality in Leisure, Tourism And Hospitality? Marketing to Lodging, Food Service and Club Consumers in the Future. Constraints to Participation in the Arts by the Young Old, Old and Oldest Old. Price-ending Practices and Consumer Behavior in the Hospitality Industry: A Reciprocal Phenomenon Part II. Uses of Hospitality and Leisure Services: Voices of Visitors with Disabilities. Uses of Hospitality and Leisure Services: Voices of Visitors with Disabilities. Collaborative Supply Chain Management in the Airline Sector: the Role of Global Distribution Systems (GDS). Measurement Issues in Leisure Research: Accuracy, Bias, and Reliability. The Evaluation of Norwegians' Trip Satisfaction Toward Southern European Destinations. Market Developments in the Hotel Sector in Eastern Central Europe. Factors Influencing German Hoteliers' Attitudes toward Environmental Management. An Examination of the Brand Relationship Quality Scale in the Evaluation of Restaurant Brands. Developments in Employee Privacy Rights among Hospitality Organizations: A Progression to a Dichotomy of Ethical Interpretations. The Effects of Webpages on Customer Satisfaction: A Restaurant Case Study. Exploration of the linkages between the Gastronomy and Heritage of Tainan City, Taiwan. Estimating the Immediate Effects of an Unprecedented Event of Terrorism.