Description

Book Synopsis
Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.


This unique Advanced Introduction offers an insight into how sales leaders seek and maintain a sustainable competitive advantage for both organizations and customers. Lawrence B. Chonko explores how sales leaders take professional selling to the next level by focusing on serving the customer. Discussing the key skills of sales leaders - technological proficiency, managing change, and harnessing and using knowledge - Chonko analyzes how sales leaders are distinguished from other sales professionals.


Key features include:


  • analysis of how sales leaders anticipate future events

  • focus on sales leaders emphasizing long-term customer relationships rather than transactions

  • discussion of how sales leaders have adopted the servant leadership philosophy in order to enhance the overall customer experience.


  • This Advanced Introduction will be a useful resource for scholars and advanced students studying marketing. Its focus on the qualities of sales leaders will also be beneficial for sales professionals interested in enhancing their customer relations skills.



Trade Review
‘Once again, Larry Chonko delivers tested sales insight with memorable prose. No matter where someone is on their professional sales journey, they’ll find this book inspirational and thoughtful, ever useful, and never dry. More importantly, his servant-based perspective will resonate deeply with today’s sales professional. Larry has produced another gem that will get well-worn with use.‘

Table of Contents
Contents: Preface 1. Sales leader foundations 2. Sustainable 3. Competitive 4. Advantage 5. Through 6. Sales 7. Leaders References Index

Advanced Introduction to Sustainable Competitive

Product form

£17.95

Includes FREE delivery

Order before 4pm today for delivery by Fri 3 Apr 2026.

A Paperback / softback by Lawrence B. Chonko

15 in stock


    View other formats and editions of Advanced Introduction to Sustainable Competitive by Lawrence B. Chonko

    Publisher: Edward Elgar Publishing Ltd
    Publication Date: 31/05/2021
    ISBN13: 9781839106514, 978-1839106514
    ISBN10: 1839106514

    Description

    Book Synopsis
    Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.


    This unique Advanced Introduction offers an insight into how sales leaders seek and maintain a sustainable competitive advantage for both organizations and customers. Lawrence B. Chonko explores how sales leaders take professional selling to the next level by focusing on serving the customer. Discussing the key skills of sales leaders - technological proficiency, managing change, and harnessing and using knowledge - Chonko analyzes how sales leaders are distinguished from other sales professionals.


    Key features include:


    • analysis of how sales leaders anticipate future events

    • focus on sales leaders emphasizing long-term customer relationships rather than transactions

    • discussion of how sales leaders have adopted the servant leadership philosophy in order to enhance the overall customer experience.


    • This Advanced Introduction will be a useful resource for scholars and advanced students studying marketing. Its focus on the qualities of sales leaders will also be beneficial for sales professionals interested in enhancing their customer relations skills.



    Trade Review
    ‘Once again, Larry Chonko delivers tested sales insight with memorable prose. No matter where someone is on their professional sales journey, they’ll find this book inspirational and thoughtful, ever useful, and never dry. More importantly, his servant-based perspective will resonate deeply with today’s sales professional. Larry has produced another gem that will get well-worn with use.‘

    Table of Contents
    Contents: Preface 1. Sales leader foundations 2. Sustainable 3. Competitive 4. Advantage 5. Through 6. Sales 7. Leaders References Index

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