Description
Book SynopsisTable of ContentsSECTION I: INTRODUCTION TO THE MEDICAL ASSISTING PROFESSION The History of Medicine and Health Care Medical Assisting Certification and Scope of Practice Roles and Responsibilities of the Health Care Team Medicine and Law Medicine and Ethics Interpersonal Communication Skills Written Communication SECTION II: ADMINISTRATIVE RESPONSIBILITIES OF THE MEDICAL ASSISTANT Telephone Procedures Front Desk Reception Scheduling Medical Records Management Electronic Health Records Computers in the Medical Office Equipment, Maintenance, and Supply Inventory Office Policies and Procedures SECTION III: RESPONDING TO EMERGENCIES IN THE MEDICAL OFFICE Handling Medical Office Emergencies SECTION IV: PRACTICE FINANCES AND MANAGEMENT OF THE MEDICAL OFFICE Insurance Billing Diagnostic Coding Procedural Coding Billing, Collections, and Credit Payroll, Accounts Payable, and Banking Procedures Managing the Medical Office Marketing the Medical Office SECTION V: CAREER STRATEGIES Competing in the Job Market Appendix A: ICD-9-CM Diagnostic Coding Appendix B: Correlation of Text to Certification Exams, ABHES Competencies, and CAAHEP Standards Appendix C: Medical Terminology Word Parts Appendix D: Registered Medical Assisting (RMA) Task List Appendix E: How to Become a Successful Student Appendix F: Translation of English-Spanish Phrases Glossary References
